Why can’t I purchase online?
DaeeRockxz
Newbie

Every time I try upgrading my phone online it say that I have to step into a store to purchase using a cash payment. That’s inconvenient and the deal I’m trying to get is online. What is the issue?

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vzw_customer_support
Customer Service Rep

Let's take a closer look into this with you, please send us a Private  Note. 

*Gen

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