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1 Year Amazon Prime


A few weeks back, my amazon prime + echo offer was enabled. I logged into My Verizon and it's giving me the option only to redeem the amazon echo, but I dont see the tile to redeem the 1 year amazon prime offer. It also says I have to redeem the 1 year amazon prime before the echo, so I also cannot redeem the echo yet. Please let me know what I am doing incorrectly.

Re: 1 Year Amazon Prime
Community Manager
Community Manager

Hi JennyS,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.