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$100.00 Amazon E-gift card

I signed up for new service and received a black Friday special which included an amazon echo, 1 year of amazon prime, and $100 amazon e-gift card. I have received the first two items and instructions to redeem the $100.00 gift card which I followed. The instructions said I would receive an email containing the $100.00 gift card in 24-48 hours it has now been two months and I have never received the gift card. This is the biggest false advertisement Verizon has ever made. All I want is the gift card I was promised

Re: $100.00 Amazon E-gift card
Community Manager
Community Manager

Hi Ebitzer,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.