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$100 Gift Card Never Received
dpav251
Newbie
‎01-15-2019 07:50 AM

I started my service back in August of 2018. When I signed up, I was informed that I would receive a $100 Visa Gift Card with my internet service. Received multiple e-mails where Verizon stated that I had to click through a link, and that link never worked. Received an additional e-mail stating they knew the problem and I did not have to do anything as they were aware of the issue and the gift card will ship 90 days after service activation. Well, it is now January 15th and I have not received my gift card. This is called bait and switch and a horrible busines practice by Verizon. How do I get my gift card!?

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Re: $100 Gift Card Never Received
LawrenceC
Community Manager
Community Manager
‎01-15-2019 08:29 AM

Hi dpav25,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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