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$150 Verizon VISA Prepaid Card

Hi, hoping someone can help. 

I received an email today today to redeem the $200 nest credit and $150 visa gift card. The link works fine for the nest credit but I can’t seem to figure out how to get to the reward card redemption page despite following the link in the email. If anyone could point me in the right direction that would be great. Thanks!

Re: $150 Verizon VISA Prepaid Card
Hi Hcv127,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.