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150 prepaid Mastercard

My Verizon service was installed on October 9th and I set up for that on Oct 1st. I was supposed to receive a 200 credit for Google home and the 150 prepaid giftcard. I received notification for my Google home but nothing for the giftcard. and it's stated at the  bottom of my initial service email receipt. What should I do?

Re: 150 prepaid Mastercard
Community Manager
Community Manager

Hi lovely2104,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.