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$300 Gift Card
gl4805
Newbie

Just need some help here getting my $300 gift card when I signed up for service.  It's been over 3 months and I contacted the number the webchat rep gave me.  After speaking to them, they say the only promotion showing at that time was $200 off a LG tablet if I sign up for Verizon Wireless, which I find absurd.  Only reason I switch from Time Warner was due to the $300 gift card.

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Re: $300 Gift Card
LawrenceC
Community Manager
Community Manager

Hi gl4805,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

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