Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
My card was delivered in a timely manner and easy to set up. My problem is that I can't redeem it. I went to use my $400 Verizon Reward Card for a purchase and it was declined. I called the 1-800 number on the back, visited the verizon.com/rewards and both tell me that thetracking number on the back of the card is invalid. The 1-800 number does not give any help at all for the problem and it is not possible to speak with a human. I finally got in touch with someone at the general Verizon customer service who transferred my call to someone who supposedly can help. However, so far I have been on hold for 45 minutes.
How can I get this $400 card to work? Or, how can I speak with a human who can help?
Is anyone out there at Verizon reading this? Please help!
This is a peer to peer support forum. Please be patient and see what the agent can tell you.
I posted here becasue I am completely at a loss as to how to get this $400 reward car to actually work.
It does not seem to be possible to speak with a human being at Verizon. It seems like Verizon is just hoping that we will give up on actually using the $400 card that was promised to us.
I've been on hold with someone at the rewards card department now for over one hour.