Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
$50 Pre-paid Gift card promotion
JQCC
Newbie
‎03-26-2020 09:10 AM

So I've called like 5 times since I moved and that was 6 months ago. I called every month to check and see where the gift card is. Every time a rep would ask me a bunch of question put me on hold for 10 mins and give me a number to call! And every time the number is different!  The last time I called was 866-948-2725, not they are telling me to call {edited}. Is this how you conduct business VERIZON? It is so shady that you have to change your number every month? Come on! As a loyal customer for more than 6 years I think I deserve better than this!

0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: $50 Pre-paid Gift card promotion
KH-OrnEsh1
Moderator
Moderator
‎03-26-2020 10:11 AM

Hi JQCC

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

0 Likes
Reply