Account Credit - Refund

[rfolker]

Hello,

I cancelled my service around September and paid my final bill. However I left auto pay on and it charged my account for the same amount I paid earlier and left me with a credit on my account. I'm having trouble contacting and putting in a request for a refund.

Thanks!

[LawrenceC]

Hi rfolker,

For billing issues, please call 1-800-VERIZON during normal business hours.