Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I've been overseas and deployed, and my account is no longer accessible.
When I try to log in it says that it has been locked for security purposes and that I need to reset the password.
When I try to reset the password I get the message, "We Are Unable To Process Your Request At This Time"
I no longer have the card that is on file with the account and I also no longer even have the phone linked to it.
At this point all I need to do is make my final payment and terminate service, but I've been unable to connect by phone call to make that happen.
Is this a wireless account?
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