Account name change - divorce

[rm9x]

Hi - Do to a divorce, I would like to change the name on my Verizon Fios account from my name to my ex-wife. I cannot find instructions on-line on how to best accomplish this change.  My ex-wife has called Verizon, but the respresentation wanted to sell her a new package which would also involve getting a new home phone number.  Our goal is to leave the package and services unchanged adn simply change the account name from my name to her name.  Please advise.  Thanks.

[AnnieS1 · Accepted solution]

Hi rm9x,

Just a friendly reminder, this is a forum where users help other users.

It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via email or live chat at:

http://www.verizon.com/contactus

Choose “Live Chat.”

If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.

Regards,

AnnieS

[2233dodo]

yousry william

[draya_Yakes]

Maybe they're asking the forum... like I AM because your REPS won't give a CLEAR ANSWER!! Also... why is this info NOT on your website???????

[LawrenceC]

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.