I signed up for FIOS service in 12/18. I have been waiting for the Amazon $100 gift card that I was promised since then. The website where I checked the progress first said I was eligible in February, then it changed to April. It said it was processing since then. I have read many, many posts from other customers complaining of the same issue. If I do not receive a Verizon response with answers or the actual card, I will be contacting the NY State Attorney General's office.
Hi SLDolny,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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