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Amazon Echo 2nd Gen Redeem Link

I only redeemed the Amazon Prime link, Echo 2nd Gen doesnt show up. Is there any solution to this?

Re: Amazon Echo 2nd Gen Redeem Link
Community Manager
Community Manager

Hi SmokeScreen,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.