Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have the same issue like everybody else here with redeeming Amazon Echo. Got 2 emails telling me to go to My Verizon to redeem the offer. Tried many times and couldn't find the link to redeem anywhere. Contacted customer services via chat and they told me that it will be fixed by IT and I should check back in a few days. Check back many times over the next 2 weeks and saw no change. Contacted customer services via chat again, and they gave me the number of the Reward department saying that is the number I should call. Called the Reward department and they said they don't deal with that and I should contact customer services.
Did a google search and saw all the posts about the same problem. So how is this getting resolved?
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.