Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Amazon Gift Card
jtyb2017
Newbie
‎02-06-2019 07:38 AM

We signed up for the deal with the $100 dollar amazon gift card if you set up service before 12/31. We had an appointment set up, and then Verizon canceled the appointment because there was not enough people that day and pushed it up to 1/4. We talked to a rep that same day and they said it should be fine we'll still get the card and I'm sure they just wanted us off the phone. I talked to a CS rep now to find out that isn't the case and we aren't getting the card and there's nothing that can be done to make up for that. Why are we being penalized for something that was entirely 100% not our fault? Terrible way to start off new service.

0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: Amazon Gift Card
LawrenceC
Community Manager
Community Manager
‎02-06-2019 07:54 AM

Hi jtyb2017,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

0 Likes
Reply