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Amazon Prime


Has anyone actually successfully redeemed the Amazon Prime offer? Like many other posts here, I've tried going through the online chat (unsuccessful) and phone (well over an hour on hold). I've tried redeeming through the app and the website. I keep getting email reminders to claim the offer before it expires, but there appears to be no way to do that! Any ideas or anyone out there who can escalate my issue/provide some sort of resolution?

Tags (3)
Re: Amazon Prime
Community Manager
Community Manager

Hi ShadyGazebo,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.