See a number of these get sent to agents, could I please get the same? The echo link worked but the prime option was never available at any point.
Thanks
Hi icyicemangg,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
