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Another Verizon Customer tricked by the $300 gift card.

I called the Verizon rewards number and the lady said she has escalated the matter into her supervisor.  It's been a week, and I have yet to hear from anyone.   Even thought I signed a 2 year agreement, which includes a $300 gift card, she has no record of a gift card for me.  I really despise Verizon.  That's why I would never go wireless phone with you all.  The $300 would have made my kids' Xmas extra special!  😞

Re: Another Verizon Customer tricked by the $300 gift card.
Champion - Level 1

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.