Another equipment return another delay in removing it from account

[Raji3]

This is the fourth time I have had to deal with an equipment problem which required swapping out existing equipment.  I received the replacement DVR in the mail and returned it and it has been received on July 27, yet, its still showing up in my account.

Regards

Raji

[ElizabethS]

You can call Verizon billing and ask when the account information will be updated.