Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I am not sure I am in right area to post this. Since the forum has changed from years ago. Forgive me.
I am having an issue reistating my 2 year contract.
I have serious health issues and the last thing I need is to argue with Fios it makes my condition worse.
I remember years ago I could request a admin here to escalate my issue to someone at the right Fios department to call me. Many years ago this was done for me and my issue was resolved in 10 minutes.
I would just like a new 2 year contract with everything excatly the same including the price. Unless they have a Christmas special .
It seems that fios no longer has a retention department. Everyone who answers the phone says they are the retintion department.
I just wasted hours of my life wasting time on the phone.
I rather not leave Fios, but at this moment I feel forced to.