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AutoPay Was taken but I Had Closed my Account
dwillinghan1
Newbie
‎08-03-2018 07:58 AM

I moved and closed my Verizon account as it is not in the area where I am moving. AutoPay still subtracted the next month's bill from my checking account. How do I get that payment back? Thanks!

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Re: AutoPay Was taken but I Had Closed my Account
LawrenceC
Community Manager
Community Manager
‎08-04-2018 01:25 PM

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please call 1-800-VERIZON during normal business hours for billing issues.

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Re: AutoPay Was taken but I Had Closed my Account
jonjones1
Legend
‎08-04-2018 02:32 PM
@dwillinghan wrote:

I moved and closed my Verizon account as it is not in the area where I am moving. AutoPay still subtracted the next month's bill from my checking account. How do I get that payment back? Thanks!

Easiest way. Call your bank tell them what you said here, tell them to put it back.

although not as easy as with a credit card (chargeback dispute) debit or checking can be returned to you if you can prove your closing the account.

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