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BILLING
Margarita13
Newbie

WHY AM I BEING BILLED ALMOST $40 MORE THAN LAST MONTH? I DID NOT CHANGE MY SERVICE, AND I ONLY REQUESTED A NEW BOX BECAUSE MY FAULTY ONE KEPT FREEZING, SOMWHY AM I BEING BILLED FOR A NEW ONE??? I’M TIRED OF GETTING THE RUN-AROUND FROM VERIZON!!! 😡😡😡

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Re: BILLING
LawrenceC
Community Manager
Community Manager

Hi Margarita13,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. For billing questions, please call Customer Support at 1-800-VERIZON during normal business hours.

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