Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
WHY AM I BEING BILLED ALMOST $40 MORE THAN LAST MONTH? I DID NOT CHANGE MY SERVICE, AND I ONLY REQUESTED A NEW BOX BECAUSE MY FAULTY ONE KEPT FREEZING, SOMWHY AM I BEING BILLED FOR A NEW ONE??? I’M TIRED OF GETTING THE RUN-AROUND FROM VERIZON!!! 😡😡😡
Hi Margarita13,
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. For billing questions, please call Customer Support at 1-800-VERIZON during normal business hours.