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Biling after terminating contract
Mamagon
Newbie
‎01-29-2014 03:43 AM

We terminated our contract with verison last month, December, 2013 as we moved out of U.S.A.  (Bundle/Product price $69.99 per month from Jul 12, 2013) Now, we received bill of $129.00 due by Jan. 28, 2014. I am not able to log in My verizon since we have alredy terminated out contract. Please help me understand what this amount is for.

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Re: Biling after terminating contract
KaLin
Khoros Partner
Khoros Partner
‎01-29-2014 05:15 AM

Just a friendly reminder, this is a forum where users help other users.
It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team at 1-800-VERIZON or live chat at:
http://www.verizon.com/contactus
Choose “Live Chat.”
If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.



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Re: Biling after terminating contract
Mamagon
Newbie
‎01-29-2014 06:33 AM

Thank you. I chat with several agents and all they did was transfer to another department or finished our chat in the middle of the conversation. One of the agent said Verizon doesn:t have chat service for wireless service. (My contract is TV & Internet only).

Is this number free from overseas? I am sure that I have to wait long to get agent on phone and dont want to pay for that.

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