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Billing & Credit Report Dispute
Macfromage
Newbie

Verizon reported my account as closed by the customer and deliquent.

I have been a customer for years, and Verizon decided to change my account number, I have not moved. 

I even called in when I lost access to my account online and was assured everything was OK.

Finding the right sport to get this fixed seems impossible.

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Re: Billing & Credit Report Dispute
LawrenceC
Community Manager
Community Manager

As this is a peer to peer support forum, you will need to contact Verizon directly for assistance. We have sent you a private message with contact information for a dedicated specialist who is able to help with a resolution of your issue.

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Re: Billing & Credit Report Dispute
jonjones1
Legend

@Macfromage wrote:

Verizon reported my account as closed by the customer and deliquent.

I have been a customer for years, and Verizon decided to change my account number, I have not moved. 

I even called in when I lost access to my account online and was assured everything was OK.

Finding the right sport to get this fixed seems impossible.


Get your credit bureau reports on line and dispute the action. The bureaus will investigate and remove it.

your rights can be found under the Fair Debt Collections Practices Act.

just google it to get a copy.

Good Luck

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