Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
My total bill for the Month was 231.45, I was charged twice and now my account has a -231.45 balance. I need the overcharge to be posted back to my checking account !
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Good luck with that. I was billed twice, and they gave me the runaround for almost a week. They told me the payment was authorized because it was made on the app. There's no way I would have paid twice, only to end up with a $214 credit on my account.
The woman next told me that I would have to fax in a copy of my bank statement with the double payment highlighted so they could refund the overcharge. I faxed it today, and now they tell me I have to wait 14 more days because the representative dealing with my issue is in a different state, and they won't be back to work until then. This is absurd. They're willing to take the money immediately, but when you want the money they stole from you back, you've got to wait almost a month to MAYBE get it back - my bill will be due again by then.
I've just about had it with Verizon FiOS and their **bleep** customer "service." I will be cancelling my Verizon service immediately. Despite how horrible Time Warner's quality of Internet was, I NEVER had outright theft out of my bank account from them.
This is outrageous.
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