Billing Dispute

[willy1969]

I am a new customer and so far customer service has been absolutely horrible.....

Wish i never signed up.

I just got my first bill which is alot higher than i was quoted by the representative-i feel like i got scammed......

[LawrenceC]

Hi willy1969,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

[willy1969]

Hi, i called twice and got disconnected-unfortunately i gave up and just paid the bill.  As of yet, me questions have not been answered and i feel very frustrated.  I will not consider Verizon for any further services.

[tns2]

You need to double check items.  The first bill is often up to double not including any installation charges.  They bill a month ahead.