Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have been trying to pay our Verizon bill for a week and a half now to no avail. The system keeps showing an old invoice and incorrect amount due. When I try to click on pay bill and add the amount in manually, I receive a "we are having trouble with this sytem" error message. I called the customer service line and was told I could pay over the phone, but that i would be charged a fee. I don't really feel as though I should have to pay a fee, or drive around and look for a location to pay in person if it is Verzon who is having the technical issue.
Is there an estimated time for when the system will be fixed?
Sorry you are having difficulty paying your bill online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.