I just don't understand, in this day and age since its 2018, why Verizon Fios cannot tell me why I would be getting a bill, 2 months after I disconnected service and handed in all of my equipment. I paid what they had told me was the "final bill" but they keep rolling in, and everytime I chat, or call, they say "oh the system hasnt caught up yet". It's not like it's been a day or so, it's been 2 months later. Anyone else had this issue?
Thankfully, the Pennsylvania attorney general is very efficient and as detail orienented as I am. I'm not one to run above heads just because, but it's getting irritating to not at least get an clear answer. If I owe it, I owe it, I will pay it, but it's not making any sense. Was wondering if someone could explain or ran in to a similar situation...
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