Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Browser logs me off constantly!

Why does the on-line browswer version of My Verizon log me off constantly while i'm reading my email?  I cannot stay connected for more than a few seconds.  I'm constantly having to relog on and re enter my userid and password.  This is extremely annoying!

Re: Browser logs me off constantly!

Hello Carolkaz,

The online browser will log you off after a long period of inactivity but not a few seconds. If you are getting logged off that quickly you will need to check your settings on the browser or antivirus program.  To isolate further we would need more information. Please see the private message I have sent you to assist further.