Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I've tried repeatedly to pay my bill on-ine, but the website is messed up. NEED TO FIX IT!!!
I've tried for ever and it keeps saying $0.00 I called and they say $70.00 but I have no way of paying it and when I call they can't tell me what to do!!!!
Sorry you are having difficulty paying your bill. An agent with access to your account will reach out to you directly (by email, private message in the Forums and/or the billing telephone number on your Verizon account) for more information or to help you resolve your issue.
What was the resolution of this? It's an issue for me today. Billing says it's a Tech Support issue. Tech Support says it's an E-Center issue. E-Center says it's a Billing issue. I have had emails that say this -- 'We have been advised by our Website Development Team that the problems causing your issue have been resolved' but I just email back with a rebuttle. A Supervisor named Elizabeth is looking into this but I'd be good if I can get back with her about how your issue was resolved. Thanks!!! -Aaron H
Please let us know the status of your situation after you hear back from Elizabeth if you need any additional assistance at that point.