Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
For the past 2 1/2 months, my mother will call verizon, input the information they request, and then be sent to a chinese speaker (My mother is an English speaker). For some reason, we have found that my mother's account is flagged as "mandarin chinese". Initially this was amusing, but we are going into the 3rd month with Verizon NOT FIXING THIS. Both my mother and I have called over a dozen times and have literally spent hours on the phone with different representatives. We are told the issue is fixed/will be fixed when it is not.
I am kindly requesting to be put in touch with a supervisor who has the ability to fix this.
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