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Can not set up auto-pay

Dear Verizon,

Since moving apartments in November, I have been trying to set up autopay without any success.

I have just tried once more - but with the same lack of result as always, see below...(.'We are currently experiencing...)


I would love to get some guidance on what to do here, please, as I want to be paying my bills on time.


{edited for privacy}

Re: Can not set up auto-pay
Community Manager
Community Manager

Hi cfnissen,

Sorry you are having difficulty setting up auto-pay. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.