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Can't register for $200 gift card

The link given does not work and I haven't received an e-mail. As I see many other people here have the same issue. Can I receive some assistance with this? Thank you

Re: Can't register for $200 gift card
Community Manager
Community Manager

Hi TheRain,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.