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Cancellation of Service
2018Dec
Newbie
‎12-11-2018 09:31 AM

I recently made an order to get Phone  Service on top of the Internet says that we have . The agent did tell me that if I make the order, it will be automatically added into the contract without reviewing or singing any document. I did not review it or accept that service because the price was abit night . Now a month later am hit with charges for service that wasn’t even used and am asking them to cancel that phone service, Verizon is refusing to cancel the service, and also they are charging $350 term fee. What should I do do get a help in this matter. 

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Re: Cancellation of Service
LawrenceC
Community Manager
Community Manager
‎12-11-2018 01:21 PM

Hi 2018Dec,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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