Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
When I signed up for Fios I was given the Samsung Promotional Offer ($200 credit or free Chromebook) and would be able to redeem after my 31st day of service.
I received an email on the 31st day of service saying that I had a new offer to redeem. I clicked the "Redeem Now" button but it just takes me to the My Verizon dashboard. I see the tile about the Samsung offer but it says that "Starting 07/21/2019..." I can redeem it and it only has a link to learn more about the offer. Obviously 7/21 has past but I still cannot redeem it. The Live Chat representative was not helpful in explaining why I cannot redeem it despite receiving an email and despite it being after the date on which I would become eligible for the offer.
It feels like I'm being given the run-around, especially after reading other people's experiences with trying to redeem this offer.
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