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Cannot View Fios Bill

My Fios payment is due October 22 and when I logged onto the website I wasn't able to view the bill. It just says error loading bill or it shows $0.00. So instead I typed in the amount written on the paper statement. I wanted to know if the payment went through as I did not receive a confirmation email.  Thank you.

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Re: Cannot View Fios Bill
Community Manager
Community Manager

Hi music46,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.