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Cannot pay bill
pjohn161
Newbie

When trying to pay bill for last several days, no matter what browser, credit card, or time of day I always get the following error:

We are sorry, we could not process your request. Please try again later or use an alternative method of payment.

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Re: Cannot pay bill
LawrenceC
Community Manager
Community Manager

Hi pjohn161,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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