Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Cant redeem gift card

I signed up for the most expensive Internet, partly because of the rewards offered. I just received my email that I am eligible for my $200 gift card and the link isn’t working. I’ve tried chatting and calling multiple times and have only been able to speak to a robot that doesn’t understand me. Very frustrating and if I’m unable to redeem the gift card, then I’m switching over to Optimum where maybe I won’t be lied to.

Re: Cant redeem gift card

Hi Vkamvissis,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.