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Cash redemption against reward point
Enthusiast - Level 2


Please discard my earlier post on similar topic since I found the way to post a new message.

I got a pre paid card when I signed up for Verizon service. I see some reward points on my account and would like to get the equivalent amount getting loaded to the same card which I got during sign up. Will the already issued card be loaded with equivalent cash against my reward points?

The other thing that I see is following

Your Rewards
points balance:1,520 points

Lifetime points balance: 2,270 points

I have taken my membership a year ago and not sure why around 750 points be deducted?