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Charged early termination fee after moving service

I recently moved from MD to VA and moved my FIOS service at the same time. I saw today that I was charged a $120 early termination fee.

This fee was never mentioned at any time during the transfer process and I believe it to be an error. I did not cancel or terminate my service. I simply moved it to a new address.

I am hoping to get this fee removed. Can anyone assist?

Thank you.

Re: Charged early termination fee after moving service
Community Manager
Community Manager

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon.