Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I called Verizon the day before the Pacquiao/Mayweather fight to cancel pay per view I ordered online (not my set top box). I wanted to cancel as I didn't want to watch it anymore.
Verizon Rep said I cannot cancel (for some technical reason) and that if I don't tune into the channel I will not be charged for the fight.
Guess what?!?! $99.99 charge was there on my bill!!!!! What's up with this false information I got from the Verizon Rep the first time? Now, I have to end up calling Verizon AGAIN and go through the infinite amount of menus just to talk to someone AGAIN, after I tried to cancel it the first time I called.
Poor customer service.
Call 800-VERIZON and ask for the billing department and explain the situation to them.