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Checking order

my order number is {edited for privacy}and when I just went to look it up in the section on this website where you can check on your order and it wouldn't let me type all of the order number in, as if there wasn't enough space to type it, so does this mean that they gave me the wrong number to look up the request with? or is there a special way to type it in?

Re: Checking order
Champion - Level 1

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.