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Collections Information
lindsmrob
Newbie

I have two collection accounts with verizon listed. I do not have old bills or contact information with account numbers, making it impossible for me to pay them off. Verizon is less than helpful. Anyone have any insight on what I can do?

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Re: Collections Information
LawrenceC
Community Manager
Community Manager

Hi lindsmrob,

As this is a peer to peer support forum, you will need to contact Verizon directly for assistance. We have sent you a private message with contact information for a dedicated specialist who is able to help with a resolution of your issue.

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Re: Collections Information
jonjones1
Legend

Normally if in collections you will have to pay the collection agency.

verizon will not have any further contact with you.

just remember the payoff takes care of what you owe. But the credit reporting agencies will keep that bad information on for 7 years.

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