Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
So I called customer service in regards to a restoration fee on my account. I spoke with a CARLA in Lakeland Florida Financial services and she was very rude. She kept on saying " AS I ALREADY SAID" with an attitude everytime I would expalin to her what I had recvd in my emails. First of all I am not her child and second does not matter how many times I ask a question she should not answer in such ways. She then placed me on hold so when she came back they gave me back the restoration fee and I went on to explain that I did find the email and she states was it a scheduled payment or an arragenment so I proceeded to exlpain and again she goes AS I ALREADY SAID with an attitude. So i said OK OK OK I understood that she goes and hangs up . No thank You for calling anything else I can help with NOTHING. Called back to speak to her supervisor and they stated she was at a different office in Florida and the supervisor to where I called cannot do anything. Never had a problem before but her attitude has me wanting to cancel my services and go else where! If this is not answered I will go to CORPORATE! If she does not want to work servicing customers she should have stayed home or get a different career.
This is mainly a peer to peer support forum
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