Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I called Verizon billing to know the reason for my bill went up. They told me a shocking news that I am on 2 years contract. My contract was expired on 7th May 2018 and never renewed and continuing on month to month basis. I bought a new router and returned the Verizon router on 29th May 2018. For this change, Verizon has modified my services to a 2 year contract without informing and without my approval. I was talking to customer service couple of before my contract expiry and specifically mentioned many times, not interested in contract. My discounts were extended till May 2019 and this was extended in March2018 and same is present in March2018 bill. Now customer service people is telling that they had extended 2 year contract and given discount in May2018. Which is wrong and it is clearly visible in March2018 and April2018 bills. The service I requested in May2018 was to remove my router charges. I called customer service and explained all this, they were still arguing the same and finally connected to the supervisor and she told me she will get back to me and never got a call till now. Do any one have customer care email