Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have an SD box that I wanted to upgrade to an HD box. Last week I called to make this happen and I was told I had to go to the Retail store to swap the boxes out. I was told there was only 1 store in the entire Pittsburgh region and it was over an hour away. The rep said they would ship the box to me. Today I recieved a box to send back the SD box still have not received the HD box even though I am being charged for it. I contacted an on-line rep today to find out where the HD BOX was and they had no idea where it was. They told me to call the 1-800 number which I did. After waiting on hold for over an hour I finally hung up. I went back online to see if they could help and they told me they were technical services and would need to tranfer to billing but that it could be up to an hour!!!! This is absolutly pathetic. Needless to say I will be contacting DIRECT TV tomorrow to make the switch.