Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I've paid for internet and TV fee for almost 1 year.
Prior to the contract, I paid $250 as a deposit.
I confirmed the deposit will return after my contract.
However, I didn't receive deposit yet.
Could you please tell me how to move forward with this matter?
If deposit was for the life of your contract, they are typically two years.
But you can contact support to follow up to see details.
Deposits are normally held for 12 months regardless of contract terms. There are State and federal laws that cover security deposits and their duration and the simple interest that must be paid to you in addition to your deposit. Now however...
if if you are even a day late on making any payment to Verizon the year starts over. In example say you start service in January and pay on time Jan- November and are late paying Decembers invoice? The year starts over again. A bummer I know for people trying to establish credit.
If you were to cancel service after you fulfilled your contract obligations it takes roughly 6-8 weeks to get your deposit returned. However it should be by the same method they collected it be it check, credit or debit card. But Verizon will send it via check.