Deposit return and return of to much paid

[Thomasjensen]

We stopped our Verizon service by end of Juy this year. When we got Verizon in 2010 we had to pay a deposit of 500 Dollars and since we paid for a full month before disconnecting, my Verizon account page shows that we shold get 135 dollars back, in total 635 Dollars. It has now been more than two months since we disconnected, but I haven´t seen any checks. When can we expect the money back?

[tns2]

You are not really talking to Verizon here.  Only fellow customers.  A Verizon admin may inttervene to try and open a problem record for you, but you would do better to open it direcly yourself. 

[ElizabethS]

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.