Didn't receive my gift card

[efrn1036]

Who are you supposed to contact to get the gift card you're promised when signing a new contract with Verizon? It's been over 90 days already.

[ElizabethS]

You can check the status here: http://teleproducts.verizon.com/promo/ , and if that does not give you the information, then call Verizon.

[efrn1036]

I called Verizon and was told there was nothing on my account regarding a gift card. What do I do now?

[oldfashioned]

I've had a delay with receiving a gift card from the rewards program so I contacted customer support from the email I received indicating that I would be receiving the card in 2-3 weeks.  I still didn't receive the card in that time frame or even a week after that but customer service told me that the gift cards have been backordered and that I should receive it by the middle of June.

[Deekev]

It been 2 week and I didn't receive my $50 gift card.... I call for internet services only.. I'm truly unhappy.

I would like to talk to a representative about bill payment. 

[jonjones1]

The below link will show what the Pennsylvania Attorney General has taken action against verizon.

https://www.attorneygeneral.gov/taking-action/press-releases/attorney-general-josh-shapiro-announces...

Or here

https://www.abc27.com/news/local/ag-verizon-continuing-to-fail-consumers/

[LawrenceC]

Hi Deekev,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

[LawrenceC]

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.